Privacy Notice

Effective date: October 24, 2026

Who handles your information

EasyX Inc. is incorporated in Delaware and operates from the United States, with an affiliated company, EasyX Sarl, in Cameroon. EasyX Inc., a Delaware corporation, is the controller for information described here. This notice covers the website, mobile app, accounts, public posts and related services. Contact hello@2easyx.com for privacy questions or rights requests. Postal address: EasyX Inc., 8 The Green, Ste R, Dover, DE 19901, USA.

Optional usage analytics

With your permission, EasyX uses Google Analytics for Firebase to measure page and tool usage, sessions and returning devices. Google receives usage events and technical information such as an app or browser identifier and device information. We do not send messages, comment text, search text, email addresses or account IDs in these events. Advertising personalization is disabled. You can withdraw permission in Privacy on each device. Reports cover consenting devices and do not represent every user.

Information we collect

We receive account and profile details, your selected country and language, authentication records, posts and comments, support correspondence and privacy choices. Providers may supply connected sign-in identifiers and payment confirmations. We process device, IP address, notification registration, diagnostics and interaction data needed for features such as saved Easys, reading history and recommendations. Passwords are stored as hashes. Payment providers handle card details. Precise or background GPS is not required.

Purposes and legal bases

We use information to provide and secure EasyX, manage accounts and payments, send service messages, support users, moderate abuse and comply with law. Recommendations and advertising personalization respect the choices available to you. Where applicable, processing is based on our contract, legitimate interests in reliable and secure services, legal duties, or consent. You may withdraw consent for optional processing without affecting earlier lawful use.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, portability, restriction or objection to processing, withdraw consent, and complain to a regulator. Account tools provide eligible exports, deletion and privacy controls; you can also contact hello@2easyx.com without signing in. We may verify identity before releasing or changing data. We respond within applicable legal deadlines, ordinarily within one month for GDPR requests. Exercising privacy rights must not result in unlawful discrimination.

Regional privacy rights

EEA, UK and Swiss users may exercise applicable data-protection rights and complain to their supervisory authority. California residents may have rights to know, access, correct and delete information, opt out of qualifying sale or sharing, and limit qualifying uses of sensitive information. Requests may be made through an authorized agent where law permits. Any additional rights in your country remain available.

Retention, security and international transfers

We retain information as needed to provide the service, meet legal duties, resolve disputes and prevent abuse. Deletion may exclude records that must lawfully be retained. Access controls, password hashing and appropriate security measures help protect information; no system guarantees absolute security. Information may be processed in the United States and other provider locations. Applicable international-transfer safeguards must be maintained; EasyX does not claim certification under a specific transfer framework.

Family plan and EasyX Kids

With the Family plan, the account holder (a parent or guardian, who must be an adult) can create up to four kids profiles. Children do not have their own EasyX accounts. A kids profile is created and controlled by the parent and holds only what the parent enters: a nickname (we suggest not using a child’s full name), an avatar, an age band (6–8 or 9–12), a language and reading settings. We do not ask for or collect a child’s email address, birth date, photo, precise location or contact details. In EasyX Kids, children cannot post, comment, send messages, open outside links, see advertising or make purchases. To show the daily stories and the weekly summary, we record which kids stories were opened, which positive actions were marked as done and whether the weekly quiz was completed, linked to the kids profile. We use this only to run EasyX Kids for that family. It is not used for advertising or profiling, is not used to train AI models and is not shared with advertisers. Kids stories are written for children from published Easys and are the same for every family; nothing a child does is sent to an AI service. The parent can view, change or delete a kids profile at any time in Account → Family. Deleting a profile immediately deletes its reading and sticker history. Kids reading and activity history older than 12 months is deleted automatically, and all kids profiles are deleted when the parent’s account is deleted. Leaving EasyX Kids requires the parent’s 4-digit PIN, which we store only in hashed form. The optional Sunday summary email is sent only to the parent and can be turned off in Account → Family. Parents and guardians can contact hello@2easyx.com with any question or request about their children’s information, including requests under the US Children’s Online Privacy Protection Act (COPPA) and the GDPR.

Children and changes

EasyX is not directed to children under 13 or a higher applicable local age. Contact us if you believe a child’s information was collected without required authorization. Material changes to this notice will be communicated as required by law.