.support-desk{padding-block:36px 80px}.sd-hero{display:flex;align-items:center;gap:24px;padding:30px 34px;border-radius:28px;background:linear-gradient(120deg,#123f31,#092b22);color:#f7faef;margin-bottom:28px}.sd-hero h1{font-size:clamp(28px,3vw,42px);line-height:1.14;margin:8px 0 12px}.sd-hero p{color:#d6e6dc;margin-bottom:0}.sd-hero .sd-kicker{color:#f6d477}.sd-hero small{margin-left:auto;max-width:180px;color:#c6dccc;line-height:1.6}.sd-emblem{font-size:36px;color:#f6d477}.sd-kicker{font-size:11px;font-weight:800;letter-spacing:1px;text-transform:uppercase;margin:0}.sd-layout{display:grid;grid-template-columns:260px minmax(0,1fr);gap:26px;align-items:start}.sd-history{display:grid;gap:10px}.sd-history h2{font-size:16px;margin:20px 0 4px}.sd-history button,.sd-notice button,.sd-suggestions button,.sd-topics button{font:inherit;cursor:pointer;border:1px solid var(--border);border-radius:15px;background:var(--surface);color:var(--ink);padding:13px 16px}.sd-history .sd-new{background:var(--forest);color:#fff;border-color:var(--forest);font-weight:700;text-align:center}.sd-history-item{text-align:left;display:grid;gap:7px}.sd-history-item strong{font-size:13px;line-height:1.5;overflow-wrap:anywhere}.sd-history-item span{font-size:10px;color:var(--muted)}.sd-history-item.selected,.sd-topics button.selected{border-color:var(--leaf);box-shadow:inset 3px 0 var(--leaf);background:var(--elevated,var(--surface))}.sd-history>a{font-size:13px;color:var(--leaf);padding:14px 0}.sd-panel{background:var(--surface);border:1px solid var(--border);border-radius:26px;padding:30px;min-width:0}.sd-panel h2{font-size:25px;margin:0 0 18px;line-height:1.35}.sd-topics{display:flex;gap:12px;align-items:stretch;flex-wrap:wrap}.sd-topics label{display:grid;gap:5px;font-size:12px;color:var(--muted);flex:1;min-width:160px}.sd-topics select{font:inherit;color:var(--ink);background:var(--surface);padding:12px;border:1px solid var(--border);border-radius:12px;width:100%}.sd-allowance,.sd-muted{font-size:13px;line-height:1.65;color:var(--muted)}.sd-allowance{padding:12px 0;border-bottom:1px solid var(--border)}.sd-muted a{color:var(--leaf);font-weight:600}.sd-suggestions{display:flex;gap:8px;margin:20px 0;flex-wrap:wrap}.sd-suggestions button{font-size:12px;text-align:left;padding:10px 13px}.sd-thread-title{padding-bottom:20px;border-bottom:1px solid var(--border)}.sd-thread-title h2{margin-top:10px}.sd-thread-title small{color:var(--muted)}.sd-messages{display:grid;gap:18px}.sd-messages:not(:empty){margin-top:20px}.sd-message{padding:18px 20px;border-radius:18px;background:var(--elevated,var(--surface));border:1px solid var(--border);min-width:0;overflow-wrap:anywhere}.sd-message.member{margin-left:12%;background:transparent}.sd-message.assistant{border-left:3px solid #d6b35c}.sd-message p{font-size:15px;line-height:1.8;white-space:pre-wrap;margin:12px 0 0}.sd-author{display:flex;gap:12px;align-items:center;justify-content:space-between}.sd-author strong{font-size:12px;color:var(--leaf)}.sd-author time{font-size:10px;color:var(--muted)}.sd-compose{margin-top:24px;border-top:1px solid var(--border);padding-top:22px}.sd-compose label{display:block;font-size:15px;font-weight:650;margin-bottom:10px}.sd-compose textarea{display:block;box-sizing:border-box;width:100%;min-height:110px;max-height:260px;resize:vertical;padding:16px;border:1px solid var(--border);border-radius:15px;background:var(--canvas,var(--surface));color:var(--ink);font:inherit;font-size:15px;line-height:1.6}.sd-compose textarea:focus{outline:2px solid var(--leaf);outline-offset:2px}.sd-compose>div{display:flex;align-items:center;gap:20px;justify-content:space-between;margin-top:14px}.sd-compose small{max-width:380px;font-size:11px;line-height:1.6;color:var(--muted)}.sd-send{white-space:nowrap;background:#f5d371;color:#102f25;border:0;border-radius:24px;padding:13px 22px;font:inherit;font-weight:700;cursor:pointer}.support-desk button:disabled{opacity:.5;cursor:default}.sd-notice{padding:16px 20px;margin:16px 0;border:1px solid var(--border);border-radius:16px;background:var(--surface);font-size:14px;line-height:1.65}.sd-working{font-size:13px;color:var(--leaf)}@media(max-width:760px){.sd-layout{grid-template-columns:1fr}.sd-history{max-height:240px;overflow:auto}.sd-hero{padding:24px;gap:15px;flex-wrap:wrap}.sd-hero small{max-width:none;margin:0}.sd-panel{padding:20px}.sd-compose>div{align-items:stretch;flex-direction:column;gap:12px}.sd-author{align-items:start;flex-direction:column;gap:5px}.sd-message.member{margin-left:5%}}.sd-access{padding:20px 24px;margin:24px 0;border:1px solid var(--border);border-radius:22px;background:var(--surface-soft);color:var(--ink)}.sd-access h2{font-size:16px;margin:0 0 12px}.sd-access p{font-size:13px;line-height:1.7;margin:8px 0;color:var(--muted)}.sd-access small{font-size:12px;color:var(--muted)}.sd-context-badge{padding:12px 16px;border-left:3px solid #c5a34d;border-radius:8px;background:rgba(197,163,77,.1);font-weight:600}.sd-access details{margin-top:12px;border-top:1px solid var(--border,#aac4b8);padding-top:12px}.sd-access details p{max-width:75ch;margin:14px 0;line-height:1.65}.sd-next{display:flex;align-items:center;flex-wrap:wrap;gap:14px;padding:20px 0;margin-top:16px;border-top:1px solid var(--border)}.sd-next p{flex-basis:100%;font-size:14px;line-height:1.6;color:var(--muted)}.sd-access>button,.sd-history-link,.sd-next button{font:inherit;border:1px solid var(--border);border-radius:999px;padding:12px 20px;background:var(--surface);color:var(--ink);cursor:pointer}.sd-next .sd-send{background:#f5d371;color:#102f25;border-color:#f5d371}.sd-panel .general-help{max-width:860px;margin:auto}.sd-panel .general-help input{width:100%;padding:17px;border:1px solid var(--border);border-radius:16px;background:var(--surface);color:var(--ink);margin:12px 0 20px}.sd-panel .general-help details{padding:18px 0;border-bottom:1px solid var(--border)}.sd-panel .general-help summary{cursor:pointer;font-weight:600}.sd-panel .general-help details p{line-height:1.8;max-width:72ch}.sd-history-link{margin-top:12px}.sd-access{margin-bottom:20px}.help-shortcuts{display:flex;flex-wrap:wrap;gap:8px;margin:14px 0 24px}.help-shortcuts button{border:1px solid var(--border);border-radius:999px;padding:9px 14px;background:var(--surface);color:var(--leaf);font:inherit;font-size:12px;font-weight:650;cursor:pointer}.help-shortcuts button:hover{background:var(--elevated,var(--surface));border-color:var(--leaf)}.help-shortcuts span{margin-left:8px}.general-help input::placeholder{color:var(--muted)}